.Community - Free modem choice in practice: your experiences at Ziggo - Computer - News - Tweakers

2022-08-20 11:18:30 By : Mr. Da Xu

From the beginning of this year, internet providers must offer their customers the option of using a different modem themselves.Ziggo users in particular were waiting for this.You shared many practical experiences on the forum.How is it now?Although in theory you can choose from numerous Eurodocsis 3.1-compatible modems for your Ziggo internet connection, the FritzBoxes from the German AVM remain the only good available for the time being.In fact, you have a choice of three modems, all of which use an Intel Puma 7 chipset.The FritzBox 6660 Cable is the 'entry level' with 2x2 WiFi, the more luxurious 6690 works with 4x4 WiFi and adds 2.5GbE and a built-in DVB-C TV tuner.Finally, the older 6591 with Wi-Fi 5 is still for sale.The Puma chipsets that Ziggo uses in many of its own modems were known for their high latency spikes, which had a particularly negative impact on online gaming.In the topic, various tweakers come to the conclusion that the spikes are no longer as present as with modems based on Puma 5 and 6, although DJMaze says that his combination of a Puma 6 modem in bridge mode with its own router at this point scored slightly better than the FritzBox with Puma 7.Olaf: "For the time being, the range of cable modems is still small and one-sided. You can choose from a number of FritzBoxes with different feature sets, but if FritzBox is not to your taste, it will stop there. Limited demand will be the main reason for this. other manufacturers have not yet brought cable modems onto the Dutch market Even on Tweakers, the share of users who connect their own modem is small, and although a few tinkerers have connected another modem outside of Tweakers, I can't believe the impression I can't help but notice that this phenomenon doesn't amount to much in terms of numbers, so I haven't heard any plans from other manufacturers to start offering modems yet."In the beginning, registering for your own modem took a lot of effort.For example, you had to upload a photo of the MAC address via a link that you received by text message from customer service, after which you had to wait another day for the modem to become active.From the end of June, Ziggo has improved the procedure, according to Muisje1997, and you can enter the modem data in the My Ziggo app.However, activating does not always go well the first time.PhannieNL connected its own modem on June 30, but still received no signal after 24 hours of waiting.After creating a case at the helpdesk, it became clear that Ziggo was suffering from a 'technical defect in the systems'.It was only on Saturday 9 July that this tweaker was finally able to use the internet via his own FritzBox.At first glance, it does not seem unreasonable to demand from Ziggo: always keep your original modem, so that you can rule out your own modem as the cause in case of problems.In practice this turns out to be problematic.If the modem is replaced, for example because your old Ziggo modem cannot handle the speed of your new subscription, your own modem will by definition be deactivated, after which the data you need for telephony will change.Moreover, according to Jeffrey87, it is not possible to adjust your subscription yourself via My Ziggo, because your changed subscription will then automatically activate on the original modem, and your own modem will be deactivated again.Who still uses an old-fashioned home telephone?The traditional landline telephone is not rocket science, you might say, but problems arose with this too.Harmen1993 was the first to notice that his fixed telephony gave DNS errors.The telephone connection of topic starter DJMaze also stopped after some time.Ziggo initially pointed to AVM as the culprit, but in the end this problem also turned out to be related to the mandatory spare modem.The activation of a replacement spare modem had messed up the telephony link in Ziggo's systems.Reactivating the two modems separately via the helpdesk ultimately offered a solution.To do this, the FritzBox must be set up to connect to the session border controller, a kind of firewall for the VoIP server, outside the public internet connection, because otherwise no connection is possible.The tweaker hmmmmmmmmmpffff shares the news with a sigh that the Netherlands Authority for Consumers and Markets has imposed a cease and desist order for offering free choice of modem in the former UPC area.Ziggo claimed that historically developed technical differences are the reason that its own modems could still not be used in these regions, but the ACM obliged Ziggo to offer this from 1 July, under penalty of a fine of 12,500 euros per day. .On June 27, the provider finally managed to do this.Olaf: "Until 2015, the current Ziggo network was still divided into two: the 'old' Ziggo area and the old UPC area. The latter covers large parts of South Holland, North Brabant, Gelderland, Flevoland and Friesland.Although the Ziggo brand name has been used for both cable networks for seven years, the networks still differ considerably from a technical point of view.As a result, Ziggo has to reinvent the wheel in the event of changes for both networks.I suspect that Ziggo in the former UPC area is currently largely making the correct adjustments manually, which is workable due to the low adoption of its own modems, but does result in slightly slower processing.The plug-and-play solution for activation within 24 hours, such as in the former Ziggo area, will not be available here yet."As if all of the above wasn't tweaking enough, various tweakers even pushed the boundaries of what's possible.Jeffrey87 discovered that both his FritzBox and his Connectbox Giga from Ziggo were active in Ziggo's systems at the same time.With a coax splitter it was possible to connect both modems simultaneously, to get an IP address on both and also to achieve the full internet speed.So a free speed doubling!Immediately there was a lot of philosophizing about how you could combine these connections with load balancing.mr.Jinx took the plunge by purchasing an officially unsupported Docsis 3.1 modem, a Motorola MB8611.However, this initiative turned out to be, ehh, jinxed: Ziggo's Eurodocsis upstream channel was not found.So there was no internet.Ziggo implemented a number of 'free' speed increases this spring.Keypunchie liked that extra speed and was able to enjoy it without any problems after a manual restart.DJMaze decided to take the test the other way around: does Ziggo force a restart if your speed changes?According to blb4, Ziggo is not so fast with this: he could still surf the internet at high speed for two weeks after he had downgraded his subscription.Tweaker Muisje1997 reports that a restart will only be forced after a month.Klaus_1250 finally manages to report a juicy rumor: Ziggo is said to be testing the Sagemcom F@st 3896, just like Delta.This modem has a Broadcom BCM3390 chipset and should therefore not suffer from the Puma latency spikes at all.In addition, unlike the Connectbox Giga, this modem is equipped with Wi-Fi 6 and a 2.5GbE network port.However, the Sagemcom is not yet for sale anywhere, so for the time being you can 'choose' between a FritzBox or a FritzBox.After years of struggle, providers share specifications[Comment edited by scorpion_1911 on Jul 23, 2022 8:57 PM][Comment edited by Keypunchie on 19 Jul 2022 14:33][Comment edited by Mopperman on July 19, 2022 14:14][Comment edited by smiba on 19 Jul 2022 14:19][Comment edited by Keypunchie on 19 Jul 2022 14:18][Comment edited by Relief2009 on Jul 19, 2022 2:24 PM][Comment edited by Keypunchie on July 19, 2022 2:29 PM][Comment edited by DigitalExorcist on 19 Jul 2022 14:00][Comment edited by Keypunchie on July 19, 2022 2:28 PM][Comment edited by pennepesto on 19 Jul 2022 15:11][Comment edited by Keypunchie on July 19, 2022 4:31 PM][Comment edited by BurrowedLurker on 19 Jul 2022 13:54][Comment edited by terradrone on 25 Jul 2022 01:27]Choose score Note: Assess responses objectively.The quality of the argument is leading for the assessment of a response, not whether an opinion agrees with yours.A more extensive overview of how the moderation system works can be found in the Moderation FAQReport abuse of moderation in Frontpage Moderation.This item can not be responded to.Nintendo Switch (OLED model) Apple iPhone SE (2022) LG G1 Google Pixel 6 Call of Duty: Vanguard Samsung Galaxy S22 Garmin fēnix 7 Nintendo Switch LiteTogether with Hardware Info, AutoTrack, Gasmetaal.nl, Nationale Vacaturebank, Intermediair and Independer, Tweakers forms DPG Online Services BV All rights reserved © 1998 - 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